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Coronavirus

Click below for more information about our terms and conditions and measures regarding the corona virus.

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More information about COVID-19

Dear guest,

Meanwhile, it has been announced by the media that we too will have to fight against the Corona virus, or COVID-19. First of all, we adhere to the guidelines drawn up by the Land Tirol in order to fight the virus as best as possible together and individually. As a guest of Zillertal-reisen.com, we would like to advise you to consult the Land Tirol website for further information about the measures taken.

Update 24-05-2020

Additional conditions reservations with arrival between 01-12-2020 and 01-05-2021

Reservation of our accommodations with arrival between 01-12-2020 and 01-05-2021 are subject to the current terms and conditions with the addition that the reservation can be canceled free of charge if the borders to Austria due to the Corona virus in the period reserved by the guest are closed and travel restrictions have been imposed.
The guest has the choice to shift the holiday period or to reclaim the amount already paid (down payment and / or residual payment).

Update 29-04-2020

The Austrian Federal Government announced on (06-04-2020) that it will gradually relax the measures from 14 April. Small shops up to 400 square meters and DIY and garden centers can open again under strict safety requirements. Wearing protective masks, regular disinfection and limiting the number of customers are basic requirements for this.
From May 1, all shops, shopping centers and hairdressers can open again, but also under strict security measures.

The gastronomy in Austria may run again from 15-05-2020. This under strict conditions:
- Opening hours until 23:00
- A maximum of 4 adults with children can sit at a table
- Staff in the gastronie wear mouth and nose coverings. The guest does not have to do this
- It is compulsory to reserve a table in a restaurant

Accommodations (Hotels and apartments) can open again from 29-05-2020.

Have you booked an accommodation through us and are you uncomfortable with the situation or do you have any questions? Give us a call!
In these uncertain times we think even more actively with you about suitable solutions. We can be reached at +43 (0) 664 8613547 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it.

Please read also our FAQ

When there are new developments, we will of course inform you of this.

Sunny greetings from the Zillertal,

Matthijs Oosterom
Director Zillertal-reisen.com

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